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Meet RemoteLink’s Strategic Process Manager!

I love my job.  I was asked to explain what I do here at RemoteLink, and I have to say, at first, it’s a little hard to define.

In a nutshell, I guess I’d say I help bring order to chaos.  I spend my time drawing maps, writing instructions, and thinking through problems. I’m somewhat like a navigator.  I don’t do the driving, but I do act like a GPS – telling you where you are, and helping you plot out where you should probably go next based on where you want to end up.

I’ve been with RemoteLink for a little over 6 years, and I’ve worn several different hats.  Mostly, I’ve gone where the data is.  Since our business is all about the customer, I’m most concerned with making sure our customer-related information is available when and where it’s needed most.

I’m really excited about…

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